Primrose London - Water Features

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Just a line to say thanks for the Pest control » Mouse and Rat » SP0021. We’ve had it for a couple of months now. It worked straight away and is still working. I daren’t turn it off. I was pretty sceptical but now I recommend it to everyone whether they need it or not! - Dennis

I am writing to let you know how DELIGHTED I am with my recent purchase of the ultra sonic cat repeller. After ages of being faced with cat fouling on my garden, not to mention uprooted seedlings and young plants, within 12 hours - no more fouling, and this has continued. Thank you for a fantastic product. - Rita W

Just to let you know how much we appreciated the brilliant service supplied by yourselves, not normal these days, Thanking You - STEPHEN C

Thank you for your prompt reply ,and thank you for your asurance i look forward to being able to use your store again in the new year as i was impressed by the vast range of out door goods you stock ,thank you once again - Dawn O.

Many thanks for all your help in getting the fountains and planters to us so quickly. It was a pleasure to buy from you. - Sharai M.

The planters arrived yesterday & I am absolutely thrilled with them - thank you so much: I could have never found anything like them locally. They sit beautifully in my conservatory overlooking Brighton Beach. Stunning. I shall tell all my friends where they came from. Many many thanks - Russell L H.

...all I can say is that you have been the nicest customer services I have had the pleasure to deal with in many moons - on a scale of 1 to 10 you would definitely rate an 11. - Pauline T.

Would just like to congratulate you on your very helpful and well constructed website, and on the helpful advice you gave when I phoned this morning. - Jean A.

I recently heard of your decision to stop selling inhumane traps such as glue traps, and would like to thank you for that decision. Your company has shown compassion and caring, and I will feel good about purchasing from your company in the future. - T.N.

I phoned up on friday to speak to someone about the mouse and rat repeller and decided to order one. Thank you for the prompt service as it turned up in the post first thing on saturday morning. Great delivery - Marie P.

What a fantastic service. Ordered at approximately 2.00 yesterday delivered at 7.45 am this morning. Thank you very much. Very impressed. - Sylvia G.

Just wanted to thank you for the speedy delivery of my item. What service! J.U.

I have a plague of foxes and cats in my large garden. I took delivery of two cat repellers yesterday and installed them this morning - they worked brilliantly on the first fox to come within range and I have never seen an animal move so fast in the opposite direction! - Helen B.

Thanks for emailing me. I ordered it in an afternoon and it was delivered to me the next morning. I was amazed. Thank you so much. - Pat C.

Order received - thank you very much for your excellent and speedy service. Mrs. S. L.

Gate arrived this morning and I am delighted with it. Thank you for the superb service and goods. Anticipate a flood of orders from all my friends. - Wendy H

I just wanted to say THANK YOU for the wonderful service I have received from Primrose. It is the first time I have placed an order with you and the service has been excellent. I would have no hesitation in recommending Primrose to any of my friends. - Carol H.

Hi Martina, we placed an order with you for a pond vacuum yesterday at approx 4pm. It is 10.00 am, it has just arrived!! Thats excellent service, thanks very much - Pauline H.

Received order today,the mice have already packed their bags,thank you for the fast delivery,regards, - M.Fisher

Please can you thank the gentleman who assisted me with my order on the phone. Truly excellent and friendly customer service! - Caroline W.

I believe that companies can best be judged when things do not go quite right. I was very impressed by the efficiency, helpfulness and professionalism shown to me and will recommend both companies to my friends without reservation. Jeremy D.

I just have to write and say thank you so much for the speedy and prompt delivery of my water feature - it has pride of place in my garden and looks fab, so thank you very much - Mrs JJ M.

Order delivered mid day Wednesday 12 July 2006.That was excellent service. Water feature now up and running successfully and looks great. Thank you, I will pass on your details to all that admire. - Ian C.

I am well impressed - thanks for your efforts I will raise my glass to you in sunny Tenerife. Regards - Stuart B.

Thank you. I am a returning customer having been delighted with the speedy delivery and appearance of the Illusion Gate. Well done! - Jackie D.

Thank you for the prompt delivery of my recent order (acrylic glass mirror) As ever your service is brilliant and appreciated kind regards - Jacqui B. I ordered my STV 610 cat 40 Cat Chaser on Friday approx. midday and it arrived here at 10.00am Saturday morning. I only hope that the product can match your excellent service. - D.P.

Thank you for the prompt delivery of my garden mirror. Ordered on the internet late Monday evening, delivered Tuesday afternoon. What service! - Julie S.

I just have to say what fantastic service, my order came in two days, and i am so pleased a Excellent Awning and so well made great vaule for money .I will be recommending you to all my friends well done. Penny - Basingstoke

Well I must congratulate you on your prompt service, I only ordered the cat repellent yesterday afternoon and it came this morning. This is for my neighbour who is 78 years old and lives alone, she has cat "waste" for want of a better word!, on her lawn and it makes her sick. I bought a deterrent a few months ago and next door's (the other side of us ) cat hasn't set foot on my lawn I think she's terrified of the thing. Let's hope this will work on my neighbour's lawn, I'm pretty confident it will. - Sheila

Just wanted to thank you for your excellent service! I ordered goods yesterday - and they arrived as promised today. Well done! - William H.

Many thanks for a super product and excellent product delivery - Ian I.

Thank you for your prompt despatch of the burner. Received next day after placing the order. Well done to all. I will recommend site to anyone looking for garden equipment - Robert

Just to thank you for your very prompt response to my troubles with the globes - - they arrived at 7.30 A.M. this morning.That really is customer service with a capital "C" Donald C.

I will congratulate you on your excellent customer service which these days is very few and far between, this type of service will make customers like myself recommend and use your company time and time again, - Sharon R

I would just like to say what a fantastic service I received from you. I ordered the Rat and Mouse Control from you on Friday 10 February in the afternoon and it arrived Saturday morning 11th February - M Griffith

Just a quick note to thank you for your prompt service.You provided the quickest service I have yet experienced ordering online.Less than 24 hours from order to delivery, very Impressive considering the Irish Sea is in between. Congratulations on an excellent service. I will be recommending you to all. - Barry T.

The landlords of the house where I live pay a company to lay bait traps in the common parts, stairs and hallways, for the mice that infest the kitchens of the 10 flats in the house. They come into the flats from the walls at the back of the kitchens for their cheese. After years of suffering the problem, I ordered an electronic rat and mice repeller from you. It came the next day and it works! Since using it, I haven't heard the scratching of little feet on the linoleum when I am trying to sleep and my neighbour hasn't had to share her bed with a mouse. I have already recommended your company to friends. Your service is courteous and prompt and thoroughly professional. - Sharon M M

Thank you so much for the fast service and keeping me informed - great customer service! - Carol G

Really impressed with the Service. Ordered and delivered within 20 Hours. That's what I call Service. Thank you all. - Michael R

Just to say, many thanks for the superfast service I have recieved from your company. I only ordered my cat repellent yesterday and it was on my doorstep when I got out of bed this morning. - Alison G

Pleased to report the blind arrived late yesterday afternoon and within a couple of hours it was up and operating. We are very pleased with it, but now just need a bit of sunny, warm weather to get the benefit. - Ken S

Just, to say how wonderful the pond vac is it arrived on Tuesday and by the afternoon we had cleaned half of the pond and it beginning to look nice. Once again, a good invention. Thank You - E. C

Thank you for your swift delivery we are delighted with our order. - Suzi H

Many thanks for a very prompt delivery of awning received today, only ordered 3 days ago. Now all I got to do is wait for a hour of dry weather to install! Many Thanks. - Mr F

Thank you so much for your prompt and efficient service. I have received the globe today in perfect condition - it was so well packed! Excellent service I am very happy! Best wishes - Bev

Good afternoon, just a note to say I have received the awning and we're delighted with it. I want to thank you for your fast and efficient service and to say I would have no hesitation in recommending your company to friends and family. Regards - E Lennox

The awnings have just arrived, thank you for your prompt customer service, I will tell my friends of your company. Kind regards - E Noble

Thanks for super speedy delivery - received my goods this morning after ordering yesterday lunchtime! - Gemma H

Thank you for your prompt delivery of our Outdoor Wall Clock this week. It is being purchased as an end-of-year gift to the primary school by a group of Year 6 leavers and it was important that it arrived in time to be inspected and presented. Excellent service, thanks! - Chris B

I'm writing to express my complete satisfaction with my recent order for a 3.5m awning.

The first one we received had been damaged in transit and your help in resolving this issue was outstanding.

The awning itself is excellent value and far better quality than I would expect at a such a reasonable price. A family member had already purchased the same awning and they were so pleased they unhesitatingly reccommended we do the same.

Therefore I would be happy to reccommend you to anyone too for the quality of your service, the promptness of delivery and general overall pleasure in dealing with your company.

Many thanks and kind regards - Marilyn H

Many thanks for such prompt service - Tuesday just after 09.00am. Looking forward to assembling on Christmas morning!! - Alan G

Dear Judith Thank you very much for the way you have dealt with this. The replacement arrived today and it is much, much better than the previous one. This provides a decent flow of water and I can now hear the calming effect that I was expecting. - Colin M

Thank you very much for your fast and courteous service. When there was a problem with 1 of the 4 cat repellants I ordered (which was not your fault but in manufacture) your willingness to send out a replacement immediately I telephone, and before I had even returned the faulty item, was indeed most appreciated. I would have absolutely no hesitation in recommending you to friends and family, and will certainly use your services again. - R Ashby, Lincolnshire

I have just taken in my order with your company, and I must say, I am very impressed with your service, and the lady who took my order. I shall be dealing with your company again and recommending you to my family and friends. - M Taylor

I have just received my order that I placed yesterday and I just wanted to say I love your website and your delivery is fantastic. - Rachel